Everything new joiners need to set up their account, choose a plan, complete onboarding, upload their insurance or certificate, and prepare for using LittleLink ID for the first time.

Guidance on adding children, completing their profiles, managing photos, medical and emergency details, updating information, and removing children when needed.

Explains how approvers are added, how account setup works for them, and how child details or updates are reviewed, approved, asked to be changed, or declined.

Covers how LittleLink ID cards work, how to activate and manage them, and how the linked public profile displays key emergency information safely.

Step-by-step help for everyday tasks such as checking children in and out, handling temporary drop-off and pickup, moving children between cards, and using auto-checkout.

Explains how LittleLink ID protects children’s information while still showing essential emergency details, including initials, age bands, blurred photos, and masked calling.

Help with managing children emergency contacts, approver details, and certificates, including updating records and using expiry reminders.

Covers account details, profile settings, security options, notifications, payment information, invoices, subscription changes, and cancellation.

A place for common issues and quick fixes, including login problems, expired links, missing emails, review delays, card activation issues, and check-in or public profile problems.

A simpler support area just for approvers, covering account setup, reviewing a child’s details, and choosing whether to approve, ask for changes, or decline.