LittleLink ID Support Guide
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Account and Subscription
6

Account and Subscription

Last Update 2 months ago
Covers account details, profile settings, security options, notifications, payment information, invoices, subscription changes, and cancellation.
Karean Carr
How to update your account details and profile
Last Update 2 months ago
How settings work, including auto-checkout
Last Update 2 months ago
How notifications work
Last Update 2 months ago
How two-factor authentication works
Last Update 2 months ago
How to manage your subscription, payment method, and invoices
Last Update 2 months ago
What happens when you cancel your subscription
Last Update 2 months ago

Other Categories

Getting Started
Everything new joiners need to set up their account, choose a plan, complete onboarding, upload their insurance or certificate, and prepare for using LittleLink ID for the first time.
4 articles and other
Last Update 2 months ago
Children
Guidance on adding children, completing their profiles, managing photos, medical and emergency details, updating information, and removing children when needed.
6 articles and other
Last Update 2 months ago
Approvers and Reviews
Explains how approvers are added, how account setup works for them, and how child details or updates are reviewed, approved, asked to be changed, or declined.
5 articles and other
Last Update 6 days ago
Cards and Public Profile
Covers how LittleLink ID cards work, how to activate and manage them, and how the linked public profile displays key emergency information safely.
7 articles and other
Last Update 2 months ago
Daily Use
Step-by-step help for everyday tasks such as checking children in and out, handling temporary drop-off and pickup, moving children between cards, and using auto-checkout.
7 articles and other
Last Update 6 days ago
Privacy and Emergency Information
Explains how LittleLink ID protects children’s information while still showing essential emergency details, including initials, age bands, blurred photos, and masked calling.
6 articles and other
Last Update 2 months ago
Contacts and Certificates
Help with managing children emergency contacts, approver details, and certificates, including updating records and using expiry reminders.
3 articles and other
Last Update 2 months ago
Troubleshooting
A place for common issues and quick fixes, including login problems, expired links, missing emails, review delays, card activation issues, and check-in or public profile problems.
11 articles and other
Last Update 2 months ago
Approver Guide
A simpler support area just for approvers, covering account setup, reviewing a child’s details, and choosing whether to approve, ask for changes, or decline.
4 articles and other
Last Update 2 months ago
Useful Videos
10 articles and other
Last Update 2 months ago

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