How approvers and child reviews work
Karean Carr
Last Update 2 months ago
Each child added to LittleLink ID should have one approver. The approver reviews the child’s details to help make sure the information is correct before the child becomes active in the system.
This review process also applies when important details are updated later.
How an approver is added
An approver is added as part of the child’s emergency contact details when creating the child profile. When marking a contact as the approver, their email address is required.
Each child should have:
What happens after a child is added
Once the child has been added, the approver receives an email asking them to review the child’s details.
This review process also applies when important details are updated later.
How an approver is added
An approver is added as part of the child’s emergency contact details when creating the child profile. When marking a contact as the approver, their email address is required.
Each child should have:
- 1 approver
- at least 2 emergency contacts
- up to 4 contacts in total.
What happens after a child is added
Once the child has been added, the approver receives an email asking them to review the child’s details.
If it is the approver’s first time using LittleLink ID, they will also receive an email to set their password and create their account. The password setup link is valid for 72 hours.
Until the review is completed, the child will appear as awaiting review and will not yet be fully active. In the Children view, the child may appear faded out until action has been taken.
How the approver reviews a child
After signing in, the approver can open the request and review the child’s information. They can then choose one of three options:
How the approver reviews a child
After signing in, the approver can open the request and review the child’s information. They can then choose one of three options:
- Approve
- Ask for changes
- Decline.
What each review outcome means
Approve
If the approver approves the child’s details, the child becomes active in LittleLink ID. The childminder can then continue using the child’s profile as normal.
Ask for changes
If something needs to be updated, the approver can ask for changes. The childminder will receive a notification and can review what needs to be amended before submitting the details again.
Decline
If the approver declines the request, the child is removed from the childminder’s account.
What happens when a child’s details are changed later?
If a childminder updates a child’s information after the child has already been approved, the updated details do not go live immediately. Instead, the new version is sent to the approver for review.
The currently approved details stay visible until the updated version is approved.
If the approver then:
How to manage approver details
If the approver’s contact details need to be updated, go to Approvers & Contacts from the side menu. From there, you can edit contact information, including the approver’s email address if needed.
Approve
If the approver approves the child’s details, the child becomes active in LittleLink ID. The childminder can then continue using the child’s profile as normal.
Ask for changes
If something needs to be updated, the approver can ask for changes. The childminder will receive a notification and can review what needs to be amended before submitting the details again.
Decline
If the approver declines the request, the child is removed from the childminder’s account.
What happens when a child’s details are changed later?
If a childminder updates a child’s information after the child has already been approved, the updated details do not go live immediately. Instead, the new version is sent to the approver for review.
The currently approved details stay visible until the updated version is approved.
If the approver then:
- approves the changes, the updated details replace the previous version
- asks for changes, the previous approved version stays live until updates are made
- declines the changes, the profile returns to the last approved version.
How to manage approver details
If the approver’s contact details need to be updated, go to Approvers & Contacts from the side menu. From there, you can edit contact information, including the approver’s email address if needed.
If the approver email is changed, the childminder can send the updated child details to the new email address for review.
Common things to check
If a child stays in an awaiting review state for longer than expected, check:
Common things to check
If a child stays in an awaiting review state for longer than expected, check:
- that the approver’s email address was entered correctly
- that the approver has checked their inbox and junk folder
- whether their password setup link has expired
- whether they have already reviewed the request in their account.