I entered the wrong approver email address
Karean Carr
Last Update 2 months ago
If the wrong email address is entered for an approver, the approver may not receive their email and the child may remain awaiting review.
The good news is that you can update the approver email and send the request again.
How to update the approver email
To correct the email address:
The good news is that you can update the approver email and send the request again.
How to update the approver email
To correct the email address:
- Go to Approvers & Contacts from the left-hand menu, or open the child’s contact details
- Find the approver contact
- Edit the email address
- Save the updated details.
What to do next
Once the email address has been corrected, resend the child’s details so the correct approver receives the request.
Once the email address has been corrected, resend the child’s details so the correct approver receives the request.
If this is the approver’s first time using LittleLink ID, they may also need to set up their account before completing the review.
If the child is still awaiting review
After updating the email, the child may still remain awaiting review until the approver:
Good to know
Before resending, it is worth double-checking:
After updating the email, the child may still remain awaiting review until the approver:
- receives the email
- opens the request
- completes their review.
Good to know
Before resending, it is worth double-checking:
- spelling of the email address
- that the correct person is marked as the approver
- that the approver checks junk or spam if the email does not arrive straight away.